Thursday 18 November 2010

Consumer Alert - Hotel Express International

Be very careful if someone calls from Hotel Express International in Jo'burg asking for your debit card details just to "confirm if it will be acceptable". You may well end up being charged P2,839.33 just for taking a phone call and without consciously authorising the payment. Of course you shouldn't give your debit card number to total strangers but if they are claiming it's just to check it the card is OK you can see how someone might fall for it.

I've contacted them for their feedback which I'll post on the blog.

Update: I just looked at their SA hotel member rates document and saw that in March they quoted the price for a suite at the Courtyard in Rosebank at R1,050. Curiously I stayed in a suite at that exact hotel earlier this month and paid a mere R675. All I did was go to Bid2Stay and the discount didn't cost me a thebe, a cent or a penny.  Certainly not P2,839.33.

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