Why won't they pay him back?
We need assistance regarding unauthorized deductions made from my husband's salary. In September 2024, my husband received a salary of P0. This came as a shock to us. Upon investigation, we discovered that deductions had been made by two microlenders, claiming that he had taken loans from them. However, in August 2024, my husband had only applied for a loan with a bank, with the first deduction scheduled for October 2024. He never applied for or received any loans from any other companies. We followed up with both institutions. The first acknowledged the mistake, stopped the deductions, and refunded all the money. Unfortunately, the second has not refunded the amount deducted, which totals P10,000. They stated that they are waiting for police investigations before issuing a refund, as they do not believe that the documents used to process the loan were stolen or fraudulently used.
However, it is concerning that they approved a cash loan to someone they had never met, using WhatsApp, without proper account verification before disbursing the funds. We submitted a claim form as requested, and we were assured that a refund would be processed. To date, no refund has been made. I know that police investigations take a long time but the money remains withheld unfairly from us, despite the fact that they have full details of the account into which the money was paid and can easily trace the recipient. We therefore kindly request that they urgently refund the P10,000 that was wrongly deducted from my husband's salary.
There's bad news for you and for all of us. This sort of crime is becoming increasingly common. So far this year I've heard of several identical cases. Somehow, fraudsters have pretended to be real people and have applied for loans in their names. Once the loans are paid out, the crooks quickly withdraw the money before the person they impersonated realises, before they start to repay the loans taken out in their name.
I'm glad that the first lender repaid your husband in full but the second lender isn't behaving properly. They admit that money was taken from you improperly but this is a matter between them, the police and the criminal who stole their money. They need to stop punishing you. I contacted them and asked them why this is taking so long.
Is this device new?
Please help me out. I bought a tablet around September 2025,then in October the tablet could not read the SIM card, so took it back to the shop. I was told that it's been taken for repair because it was still on warranty. OK fine. Then they failed to repair it and was given another one which was on display since they said it's the only one left.
I took the tablet, but when I tried to install WhatsApp a message appeared saying there are chats on this device which are not allowed and the number is blocked. Then after a few days when I was trying to install again certain chats with people's faces appeared on the phone. I deleted them, then after three days WhatsApp was blocked again with the same message about the chats with are not allowed. I tried searching through the phone to find out what the problem could be, so I found out that the device has an administrator. These people sell us used phones and claim that the phones are new. Please help me.
I agree. This store seems to be selling used devices. Of course, there's nothing wrong with selling used, refurbished, or second-hand goods. They just need to be honest about it. They need to tell us before we pay for something and the receipt or invoice they give us must also say this. This isn't just what I think, it's what the Consumer Protection Act says.
I've already contacted the store and asked them what they plan to do about this situation. They certainly need to do something.
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