Saturday 10 February 2024

The Voice - Consumer's Voice

A warning – "Miracle Farm"

We all remember Ecoplexus. That scam started just over a year ago and promised people massive profits from a mysterious "investment" in solar power technology and generation. They were very smart. They used the name of a genuine, legitimate company based in the USA that does a lot of work in the solar business. But the scammers had no connection with this company. They were just exploiting the name.

I don't know how many people fell for this scam but it must have been thousands and between them they gave the scammers tens of millions of Pula. We warned people here in The Voice and on Facebook as early as January 2023 and luckily, many people took the warnings seriously. But many didn't. In May last year the scam finally collapsed but not before much of the money people had paid into local bank accounts had left the country. However, some was left here and that has since been frozen until the authorities can work out who deserves some money back. I think it's good that some people get some of their money back but personally I believe that anyone who actively promoted the scam shouldn't get a single thebe returned to them. They were willing participants in a criminal scam.

The bad news is that the scammers are back. There's a new scam that just started that calls itself Miracle Farm or Miracle Farm Capital or Miracle Farm Management and it's very similar to Ecoplexus. This time they make claims about making money in farming. 

For example, they say that if you invest P100 in peanut farming you'll make profits of P140 after 20 days. If you invest P12,000 in wheat, you'll make profits of P84,000 after 9 months. Like Ecoplexus, they have an Android app but it's all lies, just like the lies the Ecoplexus crooks told us.

These Miracle Farming scammers claim to be based in New York but the fake registration documents they send people can't decide if they're registered in New York, California or Colorado. The people promoting the scheme refuse to communicate by video or voice, just like Ecoplexus. That's for a very simple reason. They don't want us to hear their real voices because we'll spot their accents immediately.

Please don't fall for this scam and don't allow anyone you know to fall for it either. Spread the word as far as possible. The lesson from Ecoplexus is that only by standing and fighting together as a community can we beat these criminals.

Can I get a refund?

Hello Mr Harriman. I really need your help. I bought school uniform from the other lady in Mochudi and I'm not happy with her service. She gave me girls trousers instead of boys trousers and she refused to exchange for me nor give me my money back. I ended up going to police but I didn't get help. I went to the byelaw people where she took the trousers and told me that she will send my money during the day but she didn't do that till now. I posted on Facebook asking for help asking if people can buy the trousers so that I can buy the one for boys but she went to report me at the police and court. I'm waiting for the court to call me.

This is insane. This sort of business person, someone who delivers the wrong products, refuses to exchange them, promises a refund, then fails to do so and then reports their customer to the Police for complaining doesn't deserve to be in business. They deserve to fail.

I'm happy to contact this lady and suggest various ways that she can fix this issue if you like?

I think she needs to understand that she has a very simple obligation to deliver what you paid for or give you a refund. She also needs to understand that complaining in public about this sort of experience is a reasonable thing to do. Any complaints we post in public are a form of free speech, so long as they're reasonable, polite, true, not malicious and expressed in good faith. You gave her several opportunities to fix the problem nicely. She's the one who needs to be held accountable, not you.

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