Dear Consumer's Voice
I recently went to a computer store that advertised in The Advertiser to buy a cheap computer for use at home. The computer cost P2,499 which seemed like a very good price. I paid them a deposit of P1,000 and went the next day to pay them the rest. However then they told me I had to pay extra for software. I assumed that the price included everything but they wanted P600 more from me. I couldn’t afford this so I told them that I had changed my mind and wanted my money back but they refused.
What can I do?