Dear Consumer's Voice
I recently went to a furniture shop and I wanted to buy a fridge for cash. However I was told that if I buy on cash there is no guarantee and whatever happens to the fridge after they deliver they wont help me, so I ended up buying on credit. Once it was delivered I realised that the fridge wasn’t working properly so I took it back to the furniture shop and they gave me a temporary replacement.
However is it true that if I buy furniture for cash then there is no guarantee on the goods?