Dear Consumer’s Voice
I was a customer of Jet Stores up to November 2006. I cleared the account which was P2591.00 on the 20th November 2006 and closed the account. When I cleared this amount the gentleman who was helping me at Jet Stores failed to tell me that they had already listed me with ITC. It was only when I applied for a cellphone contract in December 2007 that I found this out because I was declined.
I asked Jet for a statement and they confirmed that I owed them nothing. However when I contacted ITC they told me that I was listed on 7th November 2006 by Jet with an unpaid debt of the full P2591.00.
I followed Jet’s advice and contacted their Head Office in
What can I do?