Kindly shed some light regarding this matter. My son used to go to this certain school and at the beginning of every term l deposit a terms worth of money in their school account to pay for the fees.
Last year at the beginning of the year l removed the said child from that school and enrolled him at a new school. I don''t know how l kept the old school's account number and at the beginning of this term l sent money to the old school. When l realized the mistake l communicated with the old school apologized for the said mistake and asked them to reverse the said money. l just got their reply stating that l should go to the bank and ask them to reverse the money. Is it possible that when l go to the bank l will be helped? Kindly walk me through the steps l should take.
I'm not a banking expert but I know this much. I know more than this school knows.
Can you imagine what would happen if a bank could simply be told to reverse a transaction the way this school thinks can happen? It would mean that anyone could change their mind after paying for something. Someone could buy a product and then get their money back.
I think you should educate the school management about this. Yes, it was your mistake, and I think you should suggest that they can deduct any transaction fees from the money they refund, but it doesn't change the fact that the school needs to make a little effort to return your money.
If necessary, I'm happy to contact the school for you.

May I kindly inquire. I owe a furniture shop and the debt is in arrears. They handed me over to their debt collectors as I appear on ITC but now their threatening with repossession of the furniture when I asked them to make a payment arrangement as they already handed me over.
Is it fair that they want to repossess the furniture when I still show interest in paying?
No, it's not fair but it is how hire purchase can work.
The first important lesson about hire purchase is something I've said many times before but it's worth repeating. It's called 'hire' purchase because until you've paid the last instalment, you are hiring the goods, you don't own them. That changes a lot. For example, it means that they can claim back, or 'repossess', their property whenever they think they have a good reason to.
And what are those 'good reasons'? The most important one is being in arrears. If you fall behind with your payments, the hire purchase agreement will say that they can repossess their goods whenever you are in arrears. They don't need to go to court to do this because that's also in the agreement. What's it also says is that they can register you with a credit reference bureau when you owe them money.
However, there might still be hope. Let's both contact the store and see if there's still an opportunity to settle this debt amicably.