Consumer Watchdog

Consumer Watchdog is a (fiercely) independent consumer rights and advocacy organisation campaigning on behalf of the consumers of Botswana, helping them to know their rights and to stand up against abuse. Contact us at consumerwatchdog@bes.bw or find us on Facebook by searching for Consumer Watchdog Botswana. Everything we do for the consumers of Botswana has always been and always will be entirely free.

Saturday, 7 March 2026

The Voice - Consumer's Voice

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They created a fake policy! There are two insurance companies where their agents are busy committing fraud and theft and they seem to appro...
Saturday, 28 February 2026

The Voice - Consumer's Voice

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Where's my phone? I bought an iPhone XS Max from a store in Gaborone Main Mall and after a day of purchase it gave me problems. I calle...
Sunday, 22 February 2026

The Voice - Consumer's Voice

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Must I pay the bank? I am currently experiencing an issue with my bank account and would kindly appreciate your assistance. I opened the ac...
Sunday, 15 February 2026

The Voice - Consumer's Voice

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Why won't they pay him back? We need assistance regarding unauthorized deductions made from my husband's salary. In September 2024,...
Sunday, 8 February 2026

The Voice - Consumer's Voice

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Will they repair them? Can you kindly assist me? I bought a bed and TV both with hire purchase in September 2024 and I'm still paying f...
Saturday, 31 January 2026

The Voice - Consumer's Voice

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Is this device new? Please help me out. I have a complaint regarding a cellphone store in Molepolole. I bought a tablet around September 20...
Sunday, 25 January 2026

The Voice - Consumer's Voice

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They're both broken! I need your advice. Last year in February I did a laybye for a bed which was on promotion at a store in Selibe Phi...
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