Consumer Watchdog

Consumer Watchdog is a (fiercely) independent consumer rights and advocacy organisation campaigning on behalf of the consumers of Botswana, helping them to know their rights and to stand up against abuse. Contact us at consumerwatchdog@bes.bw or find us on Facebook by searching for Consumer Watchdog Botswana. Everything we do for the consumers of Botswana has always been and always will be entirely free.

Saturday, 27 June 2026

The Voice - Consumer's Voice

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Can they take the fridge? Please help me here, my father bought a fridge at a furniture store last year October. He has never missed an in...
Saturday, 20 June 2026

The Voice - Consumer's Voice

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A one-week warranty? I am writing to seek your urgent assistance with a product complaint. I purchased a kettle from a store in Mogoditsha...
Saturday, 13 June 2026

The Voice - Consumer's Voice

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Where are my curtains? Hi Richard, I engaged a company to supply me with curtains. I paid up to 80% (P22k) deposit as requested but they h...
Saturday, 6 June 2026

The Voice - Consumer's Voice

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Can he insult me? I need your help understanding something. I bought a washing machine using laybye at a store at Game City where you get ...
Saturday, 23 May 2026

The Voice - Consumer's Voice

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Where’s the deposit slip? Hello Sir. I have an outstanding claim payment from my insurance company. My grandmother joined their funeral po...
Saturday, 16 May 2026

The Voice - Consumer's Voice

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I was scammed! I have been scammed of about P8,700 by people, a lady to be precise claiming to be from my bank. Honestly my guard was down...
Sunday, 10 May 2026

The Voice - Consumer's Voice

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Can’t they waive the charges? Good day Mr Harriman. I hope you're good. Sorry to bother you. I would like to know what I can do in the...
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