"Should I not have a positive response to my request for you to resolve this matter by Friday 5 February 2010 , your franchise license will be Summarily Terminate due to a material breach of contract."Here's a valuable lesson. Franchises are extremely protective of their reputation. If you have a problem with a franchise operator getting in touch with the franchise owner almost always has positive results!
Consumer Watchdog is a (fiercely) independent consumer rights and advocacy organisation campaigning on behalf of the consumers of Botswana, helping them to know their rights and to stand up against abuse. Contact us at consumerwatchdog@bes.bw or find us on Facebook by searching for Consumer Watchdog Botswana. Everything we do for the consumers of Botswana has always been and always will be entirely free.
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